Jacky Chan*

Crafting User-Centric Designs, Delivered with Empathy

Your Designer for Digital Solutions. Helping companies to craft expressive and engaging solutions for their software needs.

Jacky Chan*

Crafting User-Centric Designs, Delivered with Empathy

Your Designer for Digital Solutions. Helping companies to craft expressive and engaging solutions for their software needs.

"Jacky has an inspiring drive and I cannot recommend him enough"

"Jacky is a pleasure to work with"

"Jacky is just dang clever"

"Jacky has an inspiring drive and I cannot recommend him enough"

"Jacky is a pleasure to work with"

"Jacky is just dang clever"

Explore My Projects

Explore My Projects

My work blends innovative thinking and practical solutions, ensuring it is both engaging, effective and aligns with business objectives.

SATORI - Dashboard Platform

With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.

View Project

SATORI - Dashboard Platform

With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.

View Project

MusicLab - Immersive Community Platform

MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.

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MusicLab - Immersive Community Platform

MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.

View Project

Captain Bagrat - Branding Revamp

A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.

View Project

Captain Bagrat - Branding Revamp

A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.

View Project

SATORI - Dashboard Platform

With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.

  • User Interface (UI)

  • User Experience (UX)

  • Prototyping

View Project

MusicLab - Immersive Community Platform

MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.

  • User Interface (UI)

  • User Experience (UX)

  • User Research

View Project

Captain Bagrat - Branding Revamp

A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.

  • Graphics Design

  • Branding

  • Iterative Design Proccess

View Project

Experience

Experience

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

SATORI

SATORI

Aug 2022 - Present

Aug 2022 - Present

Junior UX/UI Designer

Junior UX/UI Designer

Captain Bagrat

Captain Bagrat

Apr 2021 - Jul 2022

Apr 2021 - Jul 2022

Graphics Design Internship

Graphics Design Internship

Stone Digital

Stone Digital

Feb 2021 - Apr 2021

Feb 2021 - Apr 2021

Graduate Design Internship

Graduate Design Internship

Captain Bagrat

Captain Bagrat

Dec 2020 - Feb 2021

Dec 2020 - Feb 2021

Skills

UX Design

UI Design

Product Design

Consulting

Design Systems

Front-End Development

CRM

CX Design

Interaction Design

User Testing

Usability Testing

UX Research

B2B SaaS

Mentoring

No-Code

Web Design

+ More

+ More

Designer specialising in

UX/UI Design

UX/UI Design

UX/UI Design

UX/UI Design

UX/UI Design

with over

4 years

4 years

4 years

4 years

4 years

of professional experience.

Expertise extends to

B2B SaaS

B2B SaaS

B2B SaaS

B2B SaaS

B2B SaaS

enabling creation of

both aesthetically

pleasing and business aligned solutions.

Currently works as a

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

at SATORI.

Designer specialising in

UX/UI Design

UX/UI Design

UX/UI Design

UX/UI Design

UX/UI Design

with over

4 years

4 years

4 years

4 years

4 years

of professional experience.

Expertise extends to

B2B SaaS

B2B SaaS

B2B SaaS

B2B SaaS

B2B SaaS

enabling creation of

both aesthetically pleasing

and business aligned solutions.

Currently works as a

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

Senior Solutions Consultant - UX/CX

at SATORI.

Testimonials by Professionals

Testimonials by Professionals

Here are some commendations from colleagues and associates I've collaborated with. I've managed to incorporate a selection of cherished endorsements from past clients and peers.

Process: Turning Ideas into Impact

Great design starts with a clear process. From discovery to execution, I follow a structured yet flexible approach that balances creativity with precision. Whether it’s user research, wireframing, or iterating based on feedback, I ensure every decision aligns with user needs and business goals.

The ideation phase where creativity meets strategy. I align user needs with business goals through brainstorming and exploration to uncover impactful opportunities.

The ideation phase where creativity meets strategy. I align user needs with business goals through brainstorming and exploration to uncover impactful opportunities.

Research and insights drive clarity. I analyse user needs, market trends, and design deliverables to ensure informed decision-making.

Research and insights drive clarity. I analyse user needs, market trends, and design deliverables to ensure informed decision-making.

Crafting intuitive experiences with purpose. I refine interactions, analyse behaviours, and shape designs that enhance usability and engagement.

Crafting intuitive experiences with purpose. I refine interactions, analyse behaviours, and shape designs that enhance usability and engagement.

From concept to reality. I define design patterns/systems, collaborate with developers, and ensure seamless execution through testing and iteration.

From concept to reality. I define design patterns/systems, collaborate with developers, and ensure seamless execution through testing and iteration.

Years experience

Years experience

4+

Projects completed

31

Connections made

1000+

Industries served

7

Common Queries Answered

Common Queries Answered

What is your design process?

My design process follows four key phases: Discover, Define, Develop, and Deliver. I start with research to understand user needs and business goals, then translate insights into wireframes and visual designs. Next, I build interactive prototypes to test usability and gather feedback. Finally, I refine and implement the design, ensuring a seamless user experience.

What is your design process?

What tools and software do you use for UX design?

What tools and software do you use for UX design?

How do you measure the success of your UX designs?

How do you measure the success of your UX designs?